Call us at 1800 - 419 - 2020 , 0120-440-2240

Help Desk Subscribers

FOR CABLE TV:

DEN's Toll free Customer Care Helpline

1800 - 419 - 2020

wecare@denonline.in

For any escalation, write to nodal officer at nodalofficer@denonline.in


FOR BROADBAND:

0120 - 617 - 5000


For Broadband enquires and complaints, click on Need Help here.

Set Top Box scheme

Broadcaster A-la-carte

Broadcaster Bouquet

DEN BST Packs

Network Capacity Fee

New Recommended Packs in Few Target Markets

Proposed DEN Recommended Packs

Above information is also on behalf of our Mansion Cable Network Private Limited, Eminent Cable Network Private Limited, DEN Enjoy Cable Networks Private Limited, DEN Ambey Cable Networks Private Limited, DEN FK Cable Network Private Limited, Mahavir DEN Entertainment Pvt. Ltd., DEN Premium Multilink Cable Network Private Limited, DEN Manoranjan Satellite Pvt. Limited, DEN Discovery Digital Networks Private Limited, DEN Rajkot City Communication Pvt. Limited, Libra Cable Network Private Limited.

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Manual of Practice

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Consumer Charter

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Provisions for temporary
discontinuation/shifting
of service connection

submit query

Complaint Redressal

  • Complaint Redressal

  • Through Web based management System

  • Through Nodal Officer

Write to Us

We Want to Hear from You

DEN's Toll free Customer Care Helpline

1800 - 419 - 2020

(Available 365 days a year from 8 am to 12 midnight)

Part 1 - Nature of Query

Part 2- Your Query

Part 3- Your Contact Details

For any corporate queries, please click here.

FOR CABLE QUERIES ONLY

State
Nodal Officer / Grievance Officers Details
Address
Contact Number
Contact Email
HARYANA
Shalini Singh
Plot No - 236, 2nd Floor, Okhla Industrial Area, Phase- 3, New Delhi- 110020 .
9717768746
DELHI AND NCR
Sourav Roy Choudhary
Plot No -236 Okhla Industrial Estate, Phase-III, New Delhi-110020.
120-6175028
GUJARAT
Jayesh K Desai
4th Floor,"C" Block, Manubhai Tower ,Opp.M.S.University, Sayajigunj, Baroda, Gujarat -390005
0265-2362236
KARNATAKA
Kishore KP
Hathway House, 137 Cunningham Main Rd, Sampangi Rama Nagar, Bengaluru, Karnataka 560001
080-42950107
KERALA
Mr. Abhijeet KS
Dr. Koshys Arcade , 2nd floor , Plot no 153/8, A2 , Opp. Oberon mall bypass , Edappally , Kochi, Kerala - 682024
0484-4074930
MAHARASHTRA
Ganesh Palshikar
Office No -103,Mayur Plaza,1st Floor, Wadala Naka, Nashik-422002
0253-2501483/84
MADHYA PRADESH
Shalini Singh
Plot No - 236, 2nd Floor, Okhla Industrial Area, Phase- 3, New Delhi- 110020 .
9717768746
UTTAR PRADESH
Shamim Akhtar
1st & 2nd Floor, Sri Raj Complex, 8 B.N Road, Kaisharbad, Lucknow, Uttar Pradesh- 226001.
0522-4076502
WEST BENGAL
Mr. Biswajit Bhunia
Ecostation, 4th Floor, Sector-5, Saltlake City, Kolkata- 700046
9064572098
RAJASTHAN
Shubham Sain
20-24, 5th Floor,Jaipur Electronic Market, Near Ridhi Sidhi circle, Gopalpura, Jaipur, Pin - 302018.
7678100321
UTTARAKHAND
Anshul Agarwal
Haridwar Road, Near Bata Showroom, Dhrampur chowk, Dehradun, Uttarakhand
7755001623
BIHAR
Sarita Mishra
4th Floor,Anam Plaza,South Of Gandhi Maidan,Near IMA Hall, Patna, Bihar- 800001
0612-2323399
JHARKHAND
Sarita Mishra
4th Floor,Anam Plaza,South Of Gandhi Maidan,Near IMA Hall, Patna, Bihar- 800001
0612-2323399

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